Showing posts with label Statutory forms. Show all posts
Showing posts with label Statutory forms. Show all posts

Tuesday, 10 October 2017

Do photocopied, faxed or scanned MHA forms constitute valid documentation?

The issue of photocopied, scanned, emailed or faxed Mental Health Act medical recommendations and applications has arisen quite a bit lately, both in the Masked AMHP Facebook Group and in my local AMHP Service.

Here’s an example of a problem an AMHP reported:

Had a dispute today: I'd emailed a scanned copy of my application which was then printed out for conveyance of the patient as a bed became available 15 hours after my assessment. I completed my application remotely so they didn't have to be reassessed. I'd already informed the patient and Nearest Relative of my decision. I had a MHA administrator state they'd raise this as an incident and inform the patient that they were unlawfully detained unless I drove the originals to the hospital (I'd said I would post them). The rationale was their policy states it has to be the original and that no trust would accept a photocopy/scanned copy.

I would say that in cases where the hospital to which a patient detained under the MHA is a long way away (a not uncommon scenario nowadays!) it is fairly common practice to fax the forms to the receiving hospital so that they can be scrutinised prior to the admission. This also saves the problem of a patient arriving at a hospital only to find that there has been some non-rectifiable error rendering the paperwork, and the detention, invalid.

In such situations, however, the original paperwork will accompany the patient in the ambulance so that the originals can then be formally received by the hospital.

I had a situation recently where I had assessed a patient in our local Sec.136 suite and it was concluded that they needed to be detained under the MHA. The psychiatrists completed a joint medical recommendation for Sec.2 MHA, but as the patient was from another area, there was a delay of several hours while the patient’s home area arranged for a bed. I faxed a copy of the medical recommendation to the patient’s local bed managers.

As a consequence I was unable to complete an application before my shift ended. I left the medical recommendation at the hospital where the Sec.136 suite was located, and when a bed was identified during the evening an out of hours AMHP attended the Sec.136 suite, assessed the patient again, and completed an application under Sec.2 MHA.

Unfortunately (and through no fault of my own), when needed the original medical recommendation could not be found. However, the receiving hospital accepted the faxed copy in lieu of the original, and the patient was taken there, along with the original application form.

The patient was duly admitted to the hospital. The following day, the medical recommendation miraculously turned up and was transported to the hospital (don’t ask me how this happened; I suspect it was the Statutory Forms fairy.)

Clearly, this hospital was sufficiently satisfied that there was evidence that the patient was legally liable to be detained, that they did not insist on the original form before accepting the patient.

With delays in finding beds for detained patients becoming the norm, it is quite a common procedure for an AMHP to complete an application the following day, or even days later, at which point they may be in their office, while the medical recommendations are with the patient, for example where a patient is resident in a care home.

There can then be logistical problems in uniting the paperwork. Our AMHP Service’s business support officer is quite often employed in transporting wayward section papers from one place to another, so that they can eventually be received at a hospital.

All of this appears to indicate, however, that it is a matter of individual hospitals making their own rules about what constitutes a valid application.

It is not easy finding a definitive answer to this issue.

Richard Jones has a brief section on Faxed Forms. In the 19th Edition of the Mental Health Act Manual, he states on page 675:

Although only reg.25((2)(a) provides specific authority for a form to be served by fax, it is submitted that a faxed reproduction of a completed form can be acted upon if (a) the recipient confers with the signatory by telephone to confirm that the form was completed by the signatory; and (b) the original is delivered to the recipient at the earliest opportunity. The Mental Health Act Commission endorsed the use of faxed forms (MHAC, Sixth Biennial Report, 1993-1995, para.3.13). (I have been unable to locate a copy of the 6th Biennial Report, so I have to trust to the accuracy of Jones’ statement.)

Jones is referring to The Mental Health (Hospital, Guardianship and Treatment) (England) Regulations 2008.

These regulations contain the text of the MHA forms, but also has this to say about the delivering of forms to hospitals:

3(2) Any application for the admission of a patient to a hospital under Part 2 of the Act shall be served by delivering the application to an officer of the managers of the hospital to which it is proposed that the patient shall be admitted, who is authorised by them to receive it.
(3) Where a patient is liable to be detained in a hospital under Part 2 of the Act—
(a) any order by the nearest relative of the patient under section 23 for the patient’s discharge, and
(b) the notice of such order given under section 25(1), shall be served either by—
(i) delivery of the order or notice at that hospital to an officer of the managers authorised by the managers to receive it, or
(ii) sending it by pre-paid post to those managers at that hospital, or
(iii) delivering it using an internal mail system operated by the managers upon whom it is to be served, if those managers agree.

25(2)(a) relates to the Responsible Clinician’s barring order when a nearest relative orders the discharge of a detained patient, and states:

(2) In addition to the methods of serving documents provided for by regulation 3(1), reports under this regulation may be furnished by—
(a) transmission by facsimile, or
(b) the transmission in electronic form of a reproduction of the report,
if the managers of the hospital agree.

There appears to be no logical reason why this should not apply to all MHA forms. However, there is the clear proviso here that while this particular legal form can explicitly be faxed or emailed, it is with the agreement of the hospital managers. This appears to leave the hospital managers with discretion about what they deem to be an acceptable method of delivery.

Does the Code of Practice offer any clarification?

I’m not sure it does.

Para35.3 states:

If no hard copies of the statutory forms are available, photocopies of the original blank forms can be completed instead, as can computer-generated versions. The wording of the forms must correspond to the current statutory versions of the forms set out in the regulations.

Unfortunately, this only refers to the filling in of forms, and restating, as is well established, that as long as the wording accords with the regulations, the actual format of the form is irrelevant.

But then, para35.6 goes on to say:

This chapter distinguishes between receiving admission documents and scrutinising them. For these purposes, receipt involves physically receiving documents and checking that they appear to amount to an application that has been duly made (since that is sufficient to give the managers the power to detain the patient). Scrutiny involves more detailed checking for omissions, errors and other defects and, where permitted, taking action to have the documents rectified after they have already been acted on.

This paragraph is concerned with the difference between receipt and scrutiny. Unfortunately, it does not really define exactly what “physically receiving documents” means.

I suppose on the plus side, one could quote this to an intransigent hospital manager and argue that receiving a valid copy of a form is the same as receiving the actual original copy.

One has to look elsewhere to find guidance on the legality of forms that are not in the traditional handwritten form.

The Ministry of Justice is very keen on reducing paperwork and speeding up the process of law. For example its website lists electronic copies of literally hundreds of legal forms, and offers the helpful advice: “Save a downloaded form and fill it in electronically, or print a form and fill it in by hand.”

Our regional Magistrates’ Courts group (the area covering the whole of South East England) has entirely dispensed with the old system of applying to a magistrate for a warrant under Sec.135(1) or (2).

For as long as I have been an AMHP, and ASW before that, the procedure has been that an AMHP must manually complete the paperwork for applying for a warrant, then attend the local magistrates’ court, have a word with the court clerk, and then wait for a gap in proceedings in order to convince a magistrate that they should grant the warrant.

That system has now changed. An AMHP now books a slot online for a telephone consultation. They then complete electronic forms and send them by secure email to a central address. After a 10 minute discussion with a magistrate situated a hundred or more miles away, the magistrate (if satisfied) then electronically completes and signs the warrant and emails it to the AMHP. This form can then be infinitely copied, and each is regarded as the original valid warrant, with only an electronic signature.

If this is considered valid for warrants under Sec.135(1) & (2) MHA, then who is to say that the same should not apply to all the other MHA forms?

Wednesday, 1 February 2012

Rectifiable and Non-rectifiable Errors and Other Misdemeanours

Blog Reader: Hi there, Masked AMHP. What’s this post all about when it’s at home, then?

Masked AMHP: Hello, Blog Reader. Nice of you to drop by. This fascinating yet also informative post is all about how to fill in statutory forms correctly.

BR: Oh really? I think, perhaps, I’ll be off then. The Not So Big Society Blog has got some interesting stuff…

MA: Not so fast! This is really important! AMHP’s and doctors completing Mental Health Act forms have to get them right!

BR: Why’s that then?

MA: Because if they don’t, the whole detention could be completely illegal! Ultimately, it could lead to the patient being subject to unlawful imprisonment and they could sue!

BR: That sounds bad.

MA: It is bad! That’s why AMHP’s have it drummed into them from the very beginning the importance of filling in the forms correctly!

BR: You’re using a lot of exclamation marks today, Masked AMHP.

MA: I’m sorry. I was getting a bit over excited. I’ll try to avoid exclamation marks from now on! Oops! Oops.

BR: Now calm down, have a cup of chamomile tea, and tell me all about it.

MA: It’s all in The Mental Health (Hospital, Guardianship and Treatment) Regulations 2008 (SI 2008/1184). This states that there are certain statutory forms that have to be used for compulsory admissions and other legal aspects of the MHA, and these regulations give the wording that has to be used on the forms.

BR: Ah, yes! The dreaded pink forms, without which an AMHP is as powerless as a new born kitten!

MA: Yes. Although the forms don’t have to be pink. You see it’s the wording on the forms which is statutory, not the forms themselves – you could write them out by hand if you wanted, as long as you used the wording set out in the Regulations. These forms set out the information that has to be provided to the managers of a hospital in order for them to be able legally to receive and detain the patient. As the Code of Practice says: (13.2) “Regulations require specific statutory forms to be used for certain applications, recommendations, decisions, reports and records under the Act. The forms are set out in the regulations themselves.” Para 13.5 goes on to say: “People who sign applications and make the supporting medical recommendations must take care to comply with the requirements of the Act. People who act on the authority of these documents should also make sure that they are in the proper form, as an incorrectly completed or indecipherable form may not constitute authority for a patient’s detention.”

BR: Otherwise the patient could sue their asses!

MA: I’m not too keen on your terminology, but essentially that’s right. I always tell my AMHP trainees, or in fact anyone who’ll listen, that an AMHP’s responsibility for the assessment and admission of a patient under the Mental Health Act does not end until the patient is tucked up in the hospital and the papers have been accepted. The Reference Guide states clearly that detained patients “are treated as having been ‘admitted’ when the relevant application was received on behalf of the managers.” In other words, the assessment process does not end until the paperwork has been checked and signed off.

BR: How do you make sure that happens?

MA: It’s always best practice to go with, or at least to follow, the patient to hospital, and then not leave until someone authorised to do so has scrutinised the documents and made sure they are legally sound. That way, if there are any mistakes, at least on the AMHP’s form, they can be rectified while the AMHP is still there. I’ve recently come across a situation where the on call AMHP filled in their application form, then sent the papers off with the patient, who was being taken to the hospital by the police, but did not go themselves. When the patient arrived at the hospital, the person who received the forms discovered that the AMHP had put the name of the wrong hospital on the form. You see, the psychiatric unit was on the same site as the general hospital, but they were different Trusts. The AMHP had put the name of the general hospital on the form instead of the psychiatric unit. Although their address was the same, as the forms therefore related to a different hospital, the admission had no legal authority.

BR: What happened?

MA: The hospital admitted them as an informal patient. They could then have legally detained them under Sec.5(2) if necessary.

BR: But what if the hospital is a long way away? Does the AMHP still have to go?

MA: Ideally, yes. I’ve had to go as far as 100 miles with a patient where there’s either been a bed shortage at the local hospital or they’ve needed to be admitted to a special unit, such as a children’s ward or a secure unit.

BR: Is there no way round it?

MA: Well, there is – you can fax the forms through to the hospital in advance if it’s a long way away – that way, they can be scrutinised and approved in principle before the patient actually gets there. I’ve done that once or twice.

BR: So if a form has a mistake on it, does that make it illegal?

MA: Not necessarily. That’s where “rectifiable and non-rectifiable errors” come in. The CQC have a useful document called Scrutinising and rectifying statutory forms for admission under the Mental Health Act 1983. It gives examples of errors that can be rectified (although it’s a bit more vague when it comes to defining non-rectifiable errors). This document says that:
Documentary irregularities fall into three broad groups:
♦ Those that are both incapable of retrospective correction and sufficiently serious to render the patient’s detention invalid.
♦ Those that may be rectified within 14 days after admission, but which, if not rectified, are sufficiently serious to render the application invalid at the expiry of that period.
♦ Errors and omissions that, even if they are not corrected within the statutory period, are not sufficiently serious to render the admission application invalid.
Sec.15(1) MHA allows 14 days for rectifiable errors on forms to be corrected.

BR: So, what are “rectifiable errors” then?

MA: They are usually fairly minor things, like minor errors in the address or name of the patient, or not crossing out things that needed to be, or leaving blank spaces where you should have written something. An example might be not crossing out the bit on the application referring to being unable to identify the nearest relative, when in fact you have identified the nearest relative. But they can be bigger errors, such as two doctors from the same clinical team providing recommendations. As long as you get another medical recommendation within 14 days, you’re all right.

BR: And what about errors that make the detention invalid?

MA: I’ve already given one example. A failure to sign a form is another fatal error. Another one would be a form completed by someone not authorised to complete the form, for example an application made by someone who was not actually an Approved Mental Health Practitioner. Another would be using the wrong forms. I can remember one particular admission. I was on night duty, and was called out to do an assessment by the GP. However, by the time I arrived at the patient’s home, the patient had already gone off to hospital in an ambulance. When the ambulance arrived at the hospital, the patient was brought onto the ward, clutching a single pink piece of paper in their hand. This turned out to be a Nearest Relative Application form! The Nearest Relative had completed the first part of the form, and the GP had then written in a space on the back “I certify that this person should be detained under the Mental Health Act” and had then signed it!

BR: You’re using exclamation marks again.

MA: Sorry.

BR: Have you ever made any serious mistakes when completing an application, Masked AMHP?

MA: Me? The Masked AMHP? Made a serious mistake on an application? Well, I have actually. It was a woman with a history of bipolar affective disorder who would from time to time become manic and require detention under the MHA. She was well known to me, as I had had to detain her under Sec.3 on a number of occasions. One day there was a request to assess her under the MHA, so I set up the two doctors and went to her house. She was in the street behaving in an erratic manner. The police attended, and took her to the police station under Sec.136. I told the two doctors, who then went to see her at the police station. By the time I had arrived, they had already assessed her, and gave me a completed joint medical recommendation. I then assessed her myself, completed an application under Sec.3, and the police agreed to take her to hospital. I then followed in my car, with the pink forms on the passenger seat. Being a stickler, I double checked the paperwork as I was driving, and then realised with horror that the doctors had completed a joint recommendation for a Sec.2, not a Sec.3. I pulled into the next layby and hurriedly completed an application for a Sec.2 to make the whole thing legal.

BR: Do you feel better for getting that confession off your chest, Masked AMHP?

MA: I do, as a matter of fact.

BR: Perhaps you’d better go and have a lie down, now. And keep away from the exclamations marks!

MA: Perhaps I will.