tag:blogger.com,1999:blog-380213133018137281.post7715521226099092010..comments2024-03-27T17:57:42.627+00:00Comments on The Masked AMHP: What Do You Call a Person Who Receives Mental Health Services?The Masked AMHPhttp://www.blogger.com/profile/01348865658320780867noreply@blogger.comBlogger25125tag:blogger.com,1999:blog-380213133018137281.post-84594726183205736792021-03-28T02:47:16.265+01:002021-03-28T02:47:16.265+01:00Thank you! I was looking for ideas about use at a ...Thank you! I was looking for ideas about use at a university. Your comment helped.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-91996272707910139442015-11-02T14:44:08.145+00:002015-11-02T14:44:08.145+00:00They call us service usersThey call us service usersAnonymoushttps://www.blogger.com/profile/02496654464578749398noreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-53420351711069390842013-10-07T19:24:24.594+01:002013-10-07T19:24:24.594+01:00If I am a customer then maybe I get more protectio...If I am a customer then maybe I get more protection under the Sales of Goods and services Act than I have ever got under the Mental Health Act! I could sue the hospital for not delivering goods or services that were fit for purpose and maybe the AMHP for misselling the contract of detention as the assessment and treatment were not delivered as promised. Breach of contract easier to enforce than Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-70180346875151988002013-09-12T19:12:23.541+01:002013-09-12T19:12:23.541+01:00I was sectioned last year and one of the Nurses in...I was sectioned last year and one of the Nurses informed me that I was a customer to which I asked her if they always locked up their "customers".<br /><br />This really does not fit at all.Rubyclarkehttps://www.blogger.com/profile/02970841886599024793noreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-91344489833672821182013-08-21T07:08:01.353+01:002013-08-21T07:08:01.353+01:00I believe most people in the world have good inten...I believe most people in the world have good intent and actions are often clumsy rather than malicious. I did trust MH workers -even tried to continue to after this. BUT the response was to either openly disbelieve me, withdraw services,not co-operate with police and the situation unravelled. I didnt know it at the time but the safeguarding policies were not fol;owed and CQC then carried out its Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-71485708030441757672013-08-21T06:25:23.666+01:002013-08-21T06:25:23.666+01:00I am sorry you have had a bad experience of mental...I am sorry you have had a bad experience of mental health services. In my first paragraph I do acknowledge that some service users will consider themselves "victims". There used to be a local service user group where I work which called itself "The survivors of mental health services". You should also acknowledge that most mental health professionals are actually trying to The Masked AMHPhttps://www.blogger.com/profile/01348865658320780867noreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-70146797529073435972013-08-21T00:41:28.875+01:002013-08-21T00:41:28.875+01:00And following on from my previous post:
Yes report...And following on from my previous post:<br />Yes reported to police, yes criminal investigation, yes Trust and authorities informed, yes prosecution recommended by DPP.However risk to me considered too high to continue with case as level of distress unmanageable. <br /><br />Result to MH: completely isolated ,severely traumatised, no access to therapy as Trust controls this, multiple detentions Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-83582932406708477112013-08-21T00:16:35.675+01:002013-08-21T00:16:35.675+01:00As the person who posted 'victim' as the t...As the person who posted 'victim' as the term to be used I find it offensive that you could not even consider that someone may have been so traumatised by contact with services that this becomes the reality. Safeguarding issues will never be addressed when senior MH workers jump to conclusions. You just assumed I had a 'woe is me' attitude to life?<br /><br /> I am not a victim ofAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-61993903580047305142013-08-14T14:47:24.222+01:002013-08-14T14:47:24.222+01:00As someone connected with Social Care, but not a C...As someone connected with Social Care, but not a Care Professional or a 'consumer' of MH Services, my opinion is that if someone is in a medical environment, then they are a 'patient'. If not, they are a 'Service User'; as whether it is voluntary, accepted or otherwise, they are using the 'service'.<br /><br />As an aside, what is the difference between 'Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-79956839891725533842013-08-14T02:43:24.360+01:002013-08-14T02:43:24.360+01:00In Australia the term used is "consumer"...In Australia the term used is "consumer". I dislike it as I feel it implies choice.Anonymoushttps://www.blogger.com/profile/09198406605527821825noreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-45159890877176566642013-08-11T10:32:31.029+01:002013-08-11T10:32:31.029+01:00Over here in Germany, we're all considered pat...Over here in Germany, we're all considered patients, we're all addressed with the formal you (Sie), and all patients are addressed as Mr/Mrs LastName. Non-doctor staff in MH settings is often firstname basis for security reasons and ease in remembering under stress for patients. But the formal you remains.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-65559932424709766592013-08-08T16:06:30.128+01:002013-08-08T16:06:30.128+01:00Lucky ?Also, I'd like *not* to be addressed b...Lucky ?Also, I'd like *not* to be addressed by my first name by someone I don't know on our first meeting, be that a nurse or a doctor. Seriously, I think it patronising and a bit strange to try and tiptoe round the fact that if you need mental health services, you are ill, and therefore a patient. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-79896818233951834662013-08-06T21:36:31.479+01:002013-08-06T21:36:31.479+01:00How about 'victim'. Abused, powerless, dis...How about 'victim'. Abused, powerless, disenfranchised, silenced.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-57371727538474565392013-08-06T19:48:34.374+01:002013-08-06T19:48:34.374+01:00I refer to patients as a social worker working in ...I refer to patients as a social worker working in a inpatient mental health hospital. There was discussion about changing this but the patients on the whole stated they wanted patient as they felt it reflected that they were unwell, just would be the term in a general hospital. At university 'service users' was also the preferred option. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-85676172970345368702013-08-06T09:27:30.570+01:002013-08-06T09:27:30.570+01:00I quite liked client when I had my old mental heal...I quite liked client when I had my old mental health social worker (nicknamed Balamory). I felt like we were working together to try and solve problems. I've not had that feeling of partnership with any other social worker since though (mental health or physical disabilities) so it doesn't feel quite right.<br /> <br />I lived in supported accommodation for a year and most of the others Dannihttps://www.blogger.com/profile/02199979276958208379noreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-11354880099512217342013-08-06T05:57:19.329+01:002013-08-06T05:57:19.329+01:00Customer is AWFUL! :(
Shocked and saddened to he...Customer is AWFUL! :( <br /><br />Shocked and saddened to hear that.<br /><br />This is topical for me (a 'service user') as I am currently writing an assignment for my MA about an art exhibition created by individuals who happen to have mental health difficulties. <br /><br />No word seemed to fit... I wanted to settle with something I was comfortable with, and in the end I went with &#Willowhttps://www.blogger.com/profile/17260886394778670562noreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-27309499928093399522013-08-06T04:19:32.859+01:002013-08-06T04:19:32.859+01:00Customer is terrible. The DWP now call people cust...Customer is terrible. The DWP now call people customers.werehorsehttps://www.blogger.com/profile/04853583140343749049noreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-54349831284007797692013-08-06T01:11:15.717+01:002013-08-06T01:11:15.717+01:00As someone with MH problems. I actually really cou...As someone with MH problems. I actually really couldn't care less what I am called. As long as it's not derogatory, I don't mind. I would imagine most people feel like this.Kat Mosshttps://www.blogger.com/profile/13679901845348366864noreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-56961443139543686602013-08-06T00:55:53.776+01:002013-08-06T00:55:53.776+01:00I am a Nurse but one of the tutors I respected fav...I am a Nurse but one of the tutors I respected favoured the work of John Heron and 'client' just stuck. Fortunately noone has ever pulled me up over it. I had a manager for a while who worked in New Zealand where clients were 'Consumers of Services' which became consumers, a bit like users, quite a negative picture of someone using up resources...<br /><br />I think the move from Perissologisthttps://www.blogger.com/profile/05291202061229139080noreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-62032600602265737292013-08-05T20:43:23.635+01:002013-08-05T20:43:23.635+01:00Let's return to client! And please, please di...Let's return to client! And please, please ditch all things buisness like!!Aislingnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-77226918197674365342013-08-05T19:53:40.547+01:002013-08-05T19:53:40.547+01:00As a patient, I prefer patient - whether I'm h...As a patient, I prefer patient - whether I'm having a discussion with a nurse, psychiatrist, social worker, psychologist, or occupational therapist.<br /><br />I feel that the other terms imply soliciting services, rather than any element of care being provided. It's a very specific relationship. Then again, there is an issue of the passivity that "patient" sometimes comes with.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-56338281776305420432013-08-05T18:43:32.759+01:002013-08-05T18:43:32.759+01:00What about simply user/recipient? Although realise...What about simply user/recipient? Although realise "user" could have other connotations! I agree trying to find an agreeable term for all is virtually impossible...want a name that is instantly understandable but not without being a troublesome label!Aoisorahttps://www.blogger.com/profile/13281936978877507862noreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-13680857394310859052013-08-05T18:22:06.839+01:002013-08-05T18:22:06.839+01:00*oops, remove the not from that last sentence. It ...*oops, remove the not from that last sentence. It is, of course, easy to forget, or at least is often forgottenEmmienoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-2833391879455773502013-08-05T18:20:48.981+01:002013-08-05T18:20:48.981+01:00Customer seems particularly inappropriate. Patient...Customer seems particularly inappropriate. Patients are taxpayers, and as such are the owners of the service. <br /><br />This is not something that is easy to forget in the midst of services where user involvement is so often tokenistic, or an afterthought.<br /><br />(*even if not paying income tax, all patients will be paying VAT)Emmienoreply@blogger.comtag:blogger.com,1999:blog-380213133018137281.post-13985538478481022922013-08-05T17:59:18.353+01:002013-08-05T17:59:18.353+01:00Service recipient is probably the best. Although I...Service recipient is probably the best. Although I am sure some recipients would say that they are hardly receiving a service. It's a no win situation.Kat Mosshttps://www.blogger.com/profile/13679901845348366864noreply@blogger.com